Transforming good businesses into great companies.

Shapeshifting Industries and the Inevitability of Evolution

3 Industries that have experienced a massive game-changing evolution and how companies adapted or died as a result.
  Things change. It’s a natural fact of life. Let’s face it, if everything stayed the same, it’d all get pretty boring very fast. So change is good. However, when it comes to cha…

When Robots Rule the World

How gadgets, gizmos, software, and online presence are changing the way customers buy and the way businesses need to sell.
“The customer experience with our brands is no longer delineated or restricted by the physical space or products.   A customer’s assessment of our brands is not just restaurant am…